Privacy Policy

Last updated: 4 November 2026 · Applies to the SyncTV app for iOS and Android

SyncTV turns your phone into a remote control for smart TVs on your Wi-Fi network. We built it to work without an account, and we keep as little data as we can. This policy explains what the app handles and why.

Data that stays on your phone

To remember your TVs, SyncTV stores the following on your device only:

• The TVs you add: their name, model, network address (IP) and network hardware address (MAC), used to reconnect and to turn the TV on.
• Pairing keys your TV issues, kept in the phone's secure storage (Keychain on iOS, Keystore-backed storage on Android). For Android TV, the app also creates its own security certificate on the device.
• Your settings, such as theme, haptics and volume-button preferences.

This information is never sent to us. Deleting the app removes it.

Communication with your TV

SyncTV talks directly to TVs on your local network to find them and send commands. To find TVs, it scans your local network for supported devices. This traffic stays between your phone and devices on your network; it does not pass through our servers.

When you use the keyboard feature, the text you type is sent to your TV only.

Voice search

When you tap the microphone, SyncTV listens until you stop speaking and turns what you say into text using your phone's built-in speech recognition: Apple's on iPhone, and on Android usually Google's. Depending on your phone and language, this happens on the phone itself or on Apple's or Google's servers, under their privacy policies. SyncTV sends the resulting text only to your TV. We don't record or keep your voice or the text, and the microphone is never used at any other time.

App diagnostics and usage

We use Google Firebase to keep SyncTV working well:

• Crash reports (Firebase Crashlytics): if the app crashes, it sends a report with the device model, operating system and app version, the state of the app at the time of the crash, and a random identifier for this installation.
• Usage statistics (Google Analytics for Firebase): anonymous events such as which screens are opened and which TV brands are connected, together with a random app-instance identifier, device type, language and approximate country. It does not include your advertising identifier, your TVs' addresses, what you type, or your name. In the European Economic Area, the UK and Switzerland, usage statistics are turned off.
• Remote settings (Firebase Remote Config): the app downloads settings, such as how often ads may appear, using a random app-instance identifier.

See Firebase privacy and security.

Advertising

SyncTV is free and shows ads served by Google AdMob. To show and measure ads, Google may collect your device's advertising identifier (if you allow it), IP address, approximate location derived from it, device information and how you interact with ads.

• On iOS, SyncTV asks for permission before using your advertising identifier (App Tracking Transparency). If you decline, you'll see non-personalized ads.
• In the European Economic Area, the UK and Switzerland, SyncTV asks for your consent through Google's consent message before personalized ads are shown. You can change your choice at any time in Settings › Privacy choices.

Learn more in how Google uses information from apps that use its services.

What we don't do

• We don't require an account or collect your name, email or phone number.
• We don't sell your personal information.
• We don't access your photos, contacts or camera, and we use the microphone only during voice search.

Children

SyncTV is not directed to children under 13, and we don't knowingly collect personal information from them.

Your choices and rights

You can delete your saved TVs in the app, reset your advertising identifier in your phone's settings, change ad consent in Settings › Privacy choices, or delete the app to remove all local data. Depending on where you live, you may have rights to access or delete personal data held by our service providers; contact us and we'll help.

Changes

If we change this policy, we'll update the date above. Significant changes will be announced in the app.

Contact

Kreatorz · support@kreatorz.co